Branche: MedTech
Customer: Siemens Healthineers AG (CT)
Topic: Requirements, Lifecycle-Management
Siemens Healthineers has been developing large medical devices for many years and is a leading supplier in the market. The company is particularly strong in computed tomography (CT), where it offers unique quality. The sophisticated CT technology uses (ionizing) X-rays to produce high-resolution cross-sectional images with minimal radiation exposure.
sepp.med gmbh has been entrusted with the maintenance of the application packages for the image post-processing area. sepp.med works with development and production teams around the world and provides dedicated services as part of this task package.
Technical support for the application package comprises six individual applications of the Somaris/8 software platform. The most important tasks include:
During the requirements phase, we clarify the requirements and provide engineering services. This includes referring to the Marketing Requirements Specification (MRS) and clarifying and providing concepts and estimates for functional software enhancements.
We supervise software development by third-party providers and integrate this software into the current releases of the product lines.
This includes:
After product approval, we take over error management and clarify end customer inquiries in accordance with defect and complaint management regulations.
Requirement clarification and engineering services
Support for third-party software development
Error management and clarification of end customer inquiries
For over 125 years, Siemens Healthineers has been developing innovative medical technology to improve healthcare worldwide. Today, the Erlangen-based company is one of the leading providers of imaging systems, laboratory diagnostics, and digital health solutions.
sepp.med assumes service responsibility for you and provides consistently innovative services over decades. You benefit from:
These advantages help you operate your software more efficiently and securely, ultimately leading to higher (customer) satisfaction and better results. sepp.med relies exclusively on experts who are certified as ISTQB® Certified Testers and/or ICPMSB® Certified Professionals for Medical Software.
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